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Common Questions

Welcome to our Frequently Asked Questions (FAQ) section. We’ve compiled a list of common inquiries and their answers to help you navigate our services with ease.

Whether you’re new to our program or a seasoned participant, this section aims to provide clear and concise responses to your questions. If you can’t find the information you’re looking for, please contact us at
  • What time does the institute begin and end each day?

    Monday - Thursday: 8:30 a.m. - 4:30 p.m.; Friday: 8:30 a.m. - 1 p.m. (go to the course description to confirm the schedule. In some cases, the course runs from Monday through Thursday)

  • How do I register and secure my spot?

    Registration is a TWO-STEP process. You must submit your information through the College Board and the Manhattan College portal using the link we will email after you register at the College Board portal.

    Cohort One (ONLINE): July 22-26, 2024

    Online Registration

    Cohort Two (IN PERSON): July 29-August 2, 2024


    Cohort Three (ONLINE): August 5-9, 2024

    Online Registration

    After you finish the FIRST STEP towards registration for our Institute, you will be directed to our registration website, where you will have to re-enter some information and give additional details (STEP TWO). YOU MUST COMPLETE BOTH STEPS TO SECURE YOUR SPOT IN THE PROGRAM.

  • What will I need to take the course? How will I join the class online/in person?

    Our consultants will lead the courses remotely for those ONLINE, using Moodle (Manhattan College's learning management system) and Google Meet for live conferencing. Participants will only need an internet-connected device (computer, laptop, tablet, etc.), and we will provide the College Board's relevant Course and Exam Description e-binder to each participant in advance of the workshop via email. Detailed instructions and guidelines for taking the course remotely will also be sent to participants before the first session.

    For our cohort IN-PERSON, you will receive your materials ONLINE as PDFs. Contact your professor to confirm your classroom room.
  • Can a participant only attend part of the week? Will there be a price difference? 

    No, the entire workshop must be attended to receive graduate credit or audit certification.

  • What is the difference between taking a course for audit or credit? 

    Participants must decide whether to take the course for credit or audit at registration. If your employer is paying for the course, please check with them before you make your decision. You cannot switch between credit to audit or vice-versa after the deadline. Check dates on our program information website.

    At Manhattan College, participants can take the AP course for graduate credit at an additional cost. Suppose a participant chooses to take the course for credit. In that case, he or she will receive three (3) graduate credits in education and a certificate upon completing the course, denoting 45 hours of professional development. To request a transcript, follow the instructions here.

    During the week of the Institute, consultants will assign separate projects to be completed in the course to receive graduate credit. Consultants will then assign letter grades to those participants taking the class for credit.

    If a participant chooses to take the course and not receive graduate credit, we call this an audit. Upon completion of the course, the participant will receive a certificate denoting 37.5 hours of Professional Development. There is no extra project and no letter grade.
  • How can I switch my registration from credit to audit or vice versa? How late can I register?

    Before the start of the Institute, please get in touch with our office at, and we will make the switch. If you would like to switch from one session to another, the last day to switch is the last day of registration for each cohort.

  • How late can I register?

    Go to our home page to review the day we will close registration here.

  • What happens if I need to cancel my registration?

    Cancellation Policy:

    To cancel a course, submit the course cancellation form, which can be downloaded here. Scan and email this form to with the subject line: Drop Course [ID#] [First & Last Name]. The form needs to be signed by the student and the APSI director for it to be effective. 

    Refund Cancellation Deadlines:

    1- For the first online cohort running from July 22- 26, 2024, by July 15, 2024
    2- For the second in-person cohort running from July 29 - August 2, 2024, by July 22, 2024
    3- For the third online cohort will run from August 5 -9, 2024, by July 29, 2024

    Cancellations after those deadlines will receive an 80% refund by the first day of the session. After the first day of the session, no refunds will be provided.
  • I registered, but I have not received an invoice or link to pay my tuition yet. When will I receive this?

    If you have registered before March, invoices will be sent out starting in March after you have registered using the Manhattan College registration portal (in addition to the College Board registration first step). 

  • Why does the Institute request my Social Security number?

    Social Security numbers are required to register at the College.

  • When will I receive my transcript?

    If you need an official transcript, follow the instructions here.

  • Can I request another transcript?

    If you need an official transcript, follow the instructions here.

  • How can I pay for the Institute? When does payment need to be sent/received?

    All payments must be made to Manhattan College and addressed to AP Institute, and the student's name or student ID# must be in the note or memo section. You can select your payment method while registering through Manhattan College. Further instructions will be given on the confirmation page and in the email.

    We accept credit cards, purchase orders, and personal checks. If paying by credit card, select this option during registration, and a link to pay will be sent to you within approximately one week. If your school will be paying your tuition through a purchase order and future payment, select the purchase order option during registration. Invoices will be sent out starting in March. You will receive an invoice from us to give to the appropriate person at your school. The school will then issue a purchase order or a form that guarantees payment. All payments or purchase orders must be received one week before the course starts. Purchase Orders are not payments but a promise of payment. The participant (not its employer) is accountable for ensuring the College receives payment.

  • What are my payment responsibilities as a participant/student?

    Upon enrollment, students agree to be in accordance with all policies and procedures related to their financial obligation to Manhattan College. The student assumes liability for any debt incurred during his/her attendance at Manhattan College as outlined below, regardless of the source of payment. The terms of payment, withdrawal, and adjustment are set forth on the Advanced Placement Institute website and are incorporated upon enrollment at Manhattan College. Students are required to promptly notify the College in writing of any change in address, phone number, or other contact information. Failure to comply with the policies on address and telephone changes that result in the loss or delay of contact is the sole responsibility of the student. By providing my mobile number to the college, I provide express consent to be called on a wireless number via auto-dialer or prerecorded message and I knowingly release the wireless number to the calling entity and receive text messages for the wireless number provided and any future numbers.

  • How do I log into my student account and email?

    Review this page to learn how to access your student email account and other IT services.

  • Housing - I am attending the in-person program and paid for housing. When do I check in and check out?

    Check in the Sunday prior to your first day of classes before 5 p.m. Check out on the Friday (last day of classes by 2 p.m.)

  • Housing - What is included in my room?
    We provide a linen packet (top sheet, fitted sheet, towel, pillow case), pillow, and blanket on the bed. We provide a shower curtain, toilet paper, a towel bath mat, and a garbage can with a liner in the bathroom.
  • I am attending the in-person APSI; how do I request a parking permit?

    To request a parking permit, follow the instructions here as a vendor/guest.