Credit Balance Refunds
Refunds due from credit balances cannot be processed until the completion of the add/drop period each semester. The turnaround timeframe for refund availability is 10-15 business days. Refunds are mailed to the students permanent home address on file.
Refund Review Process
Credit balances resulting from outside scholarships, federal financial aid, and private loans are subject to regulated review and approval by Financial Aid Administration and Student Accounts and Bursar Services administrators. Institutional and TAP awards are not refundable.
The student is the legal responsible party for their tuition account. Therefore, refund checks are made payable to the student. In some limited instances, refunds of credit balances on student accounts will be issued to a separate party; this occurs when:
- PLUS Loan credit balances are refunded to the parent who borrowed the funds.
- Outside scholarships returned to granting agency (in cases where we are unable to apply the funds as designated by the granting agency).
- Credit balances are due to a payment from a third party where the payment was unable to be applied in accordance with the third party’s instructions.