FAQs

• Please make sure you are aware of the appropriate testing and quarantine procedures prior to your arrival on campus. For full details on the top things to know, visit the Students section or the Employees section.
• Anyone planning to be on campus must complete the daily symptom tracker. There will be individuals stationed at various campus locations checking your symptom tracker before you can enter certain campus spaces. For more information, visit the Health & Safety page.
• A face mask/face covering is required on campus for everyone except while eating or alone in a private office or dorm room, with the door closed.
• Be sure to follow directional and physical distancing signage around campus

COVID Compliance Status 

Students and employees can now review their COVID compliance status. To access the tool in the Glance MC app:

• On the main screen, select the second link: COVID Compliance Status

• Log in with your JasperNet credentials 

• My COVID Checklist will appear, outlining important information 

When accessing your My COVID Checklist, the following items are important for your return to campus:

• Last pass color

• Last pass date

• Last swipe in (if you took a test on campus and swiped in at our testing location)

• Last COVID test (the date of your last test and its approval status)

The last COVID test is the last test you took off campus in which you uploaded results to the test results portal. If you took a test on campus, you do not need to upload the results to the portal. 

If your last COVID test is under review or rejected, please contact Health Services at health.services@manhattan.edu for more information. 

How to Properly Submit a Test 

• Only submit your off-campus test one time.

• Please check that you have done the following before submitting your test:

  • Include all of the following: your full name, the date your test was taken, the type of test, and result of the test

  • Include the correct date when you took the test

  • Include the correct year when you took the test

• The test results portal does not automatically accept or reject your test results. It may take 24-48 hours for your submission to be accepted or rejected.

  • Please check the My Covid Status portal for accepted or rejected status in real time. 

If You Have an Orange Pass

Any students or employees who plan to access campus and still have an orange pass should check their Glance app regularly to see if they have received a green pass. 

As a reminder, anyone who plans to be on campus this semester must have submitted a negative COVID-19 result from a test taken seven days before they return to campus. Once you have submitted that result to our results portal, it may take 24-48 hours for it to be approved.

To expedite approval, please make sure that your full name, test date and test result are clearly visible on your submission.

Green Pass Compliance

The office of Public Safety will assist to ensure everyone completes the Daily Symptom Tracker and shows a green pass when coming on campus. Public Safety officers will be asking all members of the community to show their daily green pass when entering parking lots and the parking garage. They also will be spot checking for the green pass in academic buildings and upon entry to Kelly Commons. For everyone’s safety, we ask that everyone complies with these requests.

All off-campus students are required to meet the College’s requirements for entering campus. If students are coming from a state on New York State’s quarantine list or are international students, the student is required to fulfill the quarantine requirements on his/her own and in accordance with New York state guidelines.

If a student has decided not to live on campus, they need to take the following actions:

Juniors, Seniors or Graduate Students  

• Login to the myHousing Portal and cancel your housing contract. 
• Complete the Residence Hall withdrawal form.
• Notify Residence Life via email at residencelife@manhattan.edu.

• Login to the myHousing Portal and complete the Residency Requirement Waiver (found under the Important Forms tabs).
• A response from the Dean of Students office will be provided in 3-5 business days.

• Contact the Admissions office to be changed to a non-resident student.

All residence halls will operate at a reduced capacity to ensure that students will be able to maintain social distancing (6 feet). Residence Life has allowed for housing selection and placed students in “families” that will share living spaces, kitchens and bathrooms.

Floormates are considered “families” and can be grouped together according to state mandates and will act as your primary grouping on campus.

Opening-week floor meetings will introduce new norms related to visitation, bathrooms and common areas. Pursuant to New York City and State regulations, all individuals who enter a residence hall will be required to wear a face mask for the duration of time spent in the building. The only exception will be resident students when they are occupying their assigned room/suite.

• Post enhanced educational materials throughout the buildings, including common areas and inside student rooms.
• Clean facilities routinely and effectively.
• Clean frequently touched surfaces (e.g., doorknobs, handrails, telephones, etc.) and nonporous surfaces in bathrooms, sleeping areas, etc.
  • Bathrooms within living areas such as suites or apartments should be cleaned by the student residents twice a day.
  • Traditional halls with communal bathrooms will be cleaned by the College at least twice a day.
• Maintain hand-washing supplies (soap, paper towels, hand sanitizers), general cleaning supplies, and effective disinfectants.

• There will be no spring break in the spring 2021 semester.  The spring semester will begin one week later on Wednesday, January 27, 2021, and the end of the term will remain unchanged. Here is the complete 2020-21 academic calendar.
• For spring 2021, there will be no need to for students to declare themselves as a remote or in-person learner. Students will simply register for their classes based on their preference and class availability. 
• Resident students can click here to apply for housing for the Spring 2021 semester.

At this time Manhattan College is planning to fully return to in-person learning for spring 2021, and course registration will be conducted as normal. View the academics section for more detailed information.

Students who need to become remote for a period of time due to health or other reasons during the term must keep their professor informed of when they intend to return to in-person participation. Due to logistical and space issues, any student who begins the term as remote and wishes to change their status to in-person will need to obtain permission to do so. 

Students are expected to attend class at the scheduled times and as instructed by their professor, regardless of their remote or in-person status. As during normal times, students must communicate with their professor if they will not be attending class prior to the class meeting time. If they cannot communicate their absence prior to class time, they should notify their professor as soon as possible.

In accordance with CDC and New York State guidelines, all members of the College community must wear face coverings/masks while on campus and when unable to properly social distance by six feet or more.

Approved face coverings include, but are not limited to, cloth masks (e.g. homemade sewn, quick cut), surgical masks, and N-95 respirators.The College has updated its guidance to prohibit the use of neck gaiters or bandanas as face coverings on campus. Face shields (without a mask) are not an acceptable face covering. Also, consistent with CDC recommendations, masks with one-way valves or vents are not permitted on campus.  Learn more about PPE guidelines on campus.

Resident students do not have to wear masks when they are alone or with their suitemates in their dorm rooms. They must wear their mask within the common/public areas of the dorms (residence halls). 

• Suitemates and/or roommates are considered family units; therefore, face coverings are not required in one’s own residence hall room.
• Those working in segregated spaces (e.g., cubicles with walls, private library rooms, etc.) may remove their masks when alone there.
• Student athletes, due to health concerns, may be required to remove masks while competing, training or strength conditioning. They must maintain social distance when not wearing masks and replace their masks after competition and training sessions end.

For those with health conditions, remote learning is the primary accommodation. If students are taking a course that requires face-to-face instruction, they should be in contact with their academic adviser or the chair of their department to discuss whether they will be able to complete the course remotely or if they need to defer the courses to a future semester (for example, a practicum or internship, CPR, etc.)

Students interested in requesting a COVID-19-related medical accommodation should submit their request to health.services@manhattan.edu. The request should provide all the relevant information on appropriate letterhead from a medical professional. Accommodations will be given on a case-by-case basis as the health and safety of the entire Manhattan College community will be taken into consideration.

As the New York Department of Health advises testing for all New Yorkers, Manhattan College is requiring all students to be tested for COVID-19.

All students and employees who plan to be on campus must have submitted a test to the COVID-19 test portal or must have been tested on campus with our testing partner.
Manhattan College also has committed to conducting asymptomatic PCR surveillance testing on campus throughout the semester. The onsite testing of 3-5% of a cross section of the campus population will be conducted weekly.

Testing is conducted using a SARS-CoV-2 nasal swab test. Student health insurance information will be collected and billed for this testing.
Students and employees who are selected for surveillance testing and who are unable to be tested on campus on that day may also access off-campus testing sites. Results must be submitted to the COVID-19 test portal.

Resources/Testing Locations:

• New York City COVID-19 Information Portal
• CityMD
• Your own private health-care provider

Students and Employees should report any covid-19 symptoms on the Daily Symptoms report. Health Services will contact anyone with a Red pass for a “telehealth” and direct them to a covid-19 testing partner. Students who test positive on a surveillance screen — and those with symptoms — are required to isolate for a minimum of 10 days. In addition, positive student and employee cases will be assigned to a contract tracer to identify any College contacts who need to begin quarantine and self-monitoring. These close contacts will be required to quarantine for 14 days.

Resident students with symptoms whose families live within two hours of campus will be directed to isolate at home. Those unable to return home will be directed to an on-campus isolation room set aside by Residence Life.

Commuter students will be directed to isolate at home.

The College has developed an on-campus contact tracing program to help prevent the spread of COVID-19 and ensure the health and safety of our community. Contact tracing is a priority. The process has proven to be a reliable way of slowing the spread of COVID-19 by identifying those who come into close contact with individuals identified as testing positive for the virus. Health Services and Contact Tracing will continue to work together to report COVID-19 cases and identify close contacts. This process will help to prevent the spread of COVID-19 in our community. For more details, visit the health & safety page.

Our residential students will be welcomed back to the campus community starting on Wednesday, January 20th through Tuesday, January 26th. The Office of Residence Life will provide specific information to students for scheduled move-in dates and times to their Manhattan College email address. Students must move in on their assigned date and time to help ensure proper social distancing.

• International (Level 1 - 4) and Group A (non-bordering states)t (January 20-21)
• Group B (bordering NY states - NY, NJ, CT, PA, MA, VT  (January 22-26)

The College will continue to provide resident students with designated rooms for travel and close contact quarantine. The college will follow guidance from the DOH and CDC to direct this process.

For example, currently in the event of an international travel quarantine on day 14 of your quarantine, we will clear your red pass so that on the following morning (day 15), you will receive a green pass and will be free to move out of your quarantine room in Horan Hall. 

If you have any questions or are unsure of your quarantine end date, please email contacttracing@manhattan.edu. Please continue to fill out your daily symptom tracker.

Resident students are provided with three meals per day during the isolation/quarantine period. Health Services and Counseling Services will check in on students. Students will be required to complete the symptom tracker every day.

Unless there is a medical reason why they cannot attend class, students must attend class remotely while in quarantine. The remote model courses are facilitated via synchronous web conferencing with options for video recordings, as well as additional online components to meet time-on-task requirements. Students who are remote for a period of time due to health reasons must keep their professor informed of their status and when they intend to return to in-person participation. Health Services will notify faculty of accommodations using the Jaspers Connect program. Academic support such as the center for academic success, assistant deans, etc. will be accessible remotely to all students who must quarantine.

The College is seeking One Manhattan Campus Ambassadors to help ease the transition back to campus and keep everyone socially distanced across campus. Volunteers (students, faculty, staff and administrators) are needed to help educate and encourage safe practices for returning to campus. To sign up to be part of the One Manhattan Campus Ambassador program, please click here and complete the form. If you have any questions, please contact Thelma Collado at thelma.collado@manhattan.edu

Student clubs and activities are central to life and learning at Manhattan College. Partnering with student leaders and administrative offices, the College has created its “One Manhattan” strategy for engaging our community in maintaining a vibrant campus life while protecting against COVID-19. See details on planned spring activities and events.