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Tutoring and Student Success Services

As a Lasallian Catholic institution, Manhattan College has a special commitment to ensuring every student’s success. Tutoring, advisement, mentoring and other academic support services are abundant on campus. The College will continue to provide this vital assistance while ensuring the health and safety of students, faculty and staff.

  • One-on-one tutoring, peer academic coaching, learning specialist sessions, study groups, study hall and advising sessions will be available online and by appointment via Google Meet, Slack and GoBoard

  • The College will modify all Center for Academic Success facilities to ensure social distancing; capacity at the various centers will be reduced to 50%, with half of all peer educators working remotely

  • Waiting-area capacity at the Learning Commons will be adjusted to accommodate social distancing requirements for six feet of space between chairs; on-site preference will be given to commuter students

  • All staff will wear PPE when in close contact with others

  • The College will loan laptops to peer educators who lack them

  • College staff will frequently sanitize all work stations and shared spaces; kiosks will be removed to minimize high-touch surfaces

  • For one-on-one tutoring and other services, students will sit at every other table; peer educators and students will be placed opposite each other 

  • Drop-in “homework help” sessions will take place virtually as well as in person

  • To control the number of clients in Study Hall rooms at any given time, student athletes and Opportunity Program participants who are considered at-risk will employ Jasper Connect’s appointment-making and Waiting Room options; staff will stagger schedules to extend Study Hall hours

Veterans Success Center

Manhattan College has a longstanding commitment to those who have served in our nation’s armed forces. The on-campus Veterans Success Center offers mutual and academic support, a strong sense of community, and other services for student-veterans. The College will continue to provide these benefits in a manner that ensures our students’ health and safety.

  • The current center space in Thomas Hall cannot accommodate in-person visits, therefore an appropriate space for meetings is being identified.

Compliance and Regulations

International students

  • The Student and Exchange Visitor Program (SEVP) database contains the records of all the College’s F-1 and J-1 students; access to this resource allows the College to issue I-20 forms for F-1 and DS-2019 forms for J-1 students

  • As a result of the COVID-19 pandemic, the Department of Homeland Security’s Student and Exchange Visitor Program is accepting electronically signed documents for some applications, allowing the College to electronically issue required documents to students

  • In addition, the College will continue to provide students with “hard copies” if needed; office hours will be established for distributing these documents in person in the Multicultural Center

  • A designated school official and an alternate responsible officer are available to sign documents for travel in an emergency; students also may receive documents via USPS, UPS or for pick-up from the file pocket on the office door

HEOP, CSTEP, S@M Summer Program

  • Classes will be held via Google Meet or a similar platform for synchronous sessions

  • The College will provide accessible platforms for any assigned asynchronous materials

  • Peer mentor-led workshops will take place via Google Meet; peer communications will be conducted through a Google platform with Manhattan College credentials

  • Summer advisement will be available solely through Google Meet, with social activities taking place via the College’s approved online platforms


  • All requests for course accommodations will be made electronically

  • Students will log in to AIM to request Auxiliary Aid Forms; students who have difficulty with AIM will have access to a video tutorial

  • Students also may request accommodations by emailing

  • When taking exams on campus, students must schedule according to social distancing restrictions

  • Proctoring will continue to be done remotely via the use of cameras and in collaborating with partnering faculty

  • Students who need a reader or scribe will need to schedule remotely to avoid conflicts with social distancing

Training and Professional Development

  • All services will be facilitate online or remotely using Jasper Connect, Google Meet, email, telephone, GChat and Slack

  • Training will remain available for faculty and staff who are unfamiliar with these services

Career Development

  • All counselors have a large enough office to provide a six-foot space between them and students they advise

  • Appointments for counseling will be scheduled in advance via; students also may call the front desk or contact counselors directly using Handshake

  • Students will have the option of conducting appointments over Google Meet as well

  • To confer with the office’s PCAs (peer career advisors), students will schedule appointments ahead of time via or Handshake

  • For on-site appointments, hand sanitizers and disinfectants will be available for every counselor and office

  • Workshops, External Presentations, Panels and Small Recruiting Events

  • A large presentation space can accommodate 10 to 12 students at a time while maintaining the required six-foot distancing

  • Outside space will be booked for events that typically exceed 12 attendees; PPE will be available for students, counselors and employers

  • Space will be secured on campus for larger programs regularly serving 20 to 30 attendees