Help & Forms

Help and Forms

Need assistance?

  • Call Information Technology Services at 718-862-7973
  • Email Information Technology Services at
  • Read the Client Services FAQ. Manhattan College users can view the expanded list of FAQS (JasperNet ID required).

Software Request

JasperNet Software Request Form

Any software upgrades or additions should be requested via this form. Please complete this form and submit to the designated parties for approval. Please note that a completed software request form should be submitted to Information Technology Services with the requested software media and licenses by the designated due date. The due date for the Fall semester is the second Friday of May.  The due date for the Spring semester is the second Friday of November.  Email notifications will be sent out each semester with the exact due dates.

Report Issues or Provide Us with Feedback

For your convenience, you may report issues or provide ITS with feedback by double clicking on the Tell ITS icon on the desktop of all public computers on campus. You may also do so from any ITS webpage. Tell ITS.